Symphony Reaches 14 Crore Customers
A mobile phone is rarely just a device. Sometimes it is the only thread that connects us to a voice we miss. Sometimes it quietly holds the moments we never want to forget. And sometimes, it is the small spark that helps a big dream take shape.
The mobile phone first came into the world in 1983, and by the end of the century, it had already become part of everyday life. In Bangladesh, names like Nokia, Samsung, Siemens, Motorola, ZTE, Alcatel, and Sony Ericsson filled the shelves, alongside a few unbranded Chinese phones. Feature phones ruled the market, but for most people, owning one still felt out of reach.
Then, in 2008, a proudly Bangladeshi brand stepped forward with a simple promise — Symphony, under the tag "New Experience." A year later, in 2009, that same spirit grew into something bigger: Edison Group was born, and Symphony became one of its proudest ventures. From the very beginning, the idea was never complicated — bring good technology within the reach of ordinary people, and never let price stand between someone and their dream. Years passed. Technology changed. People's needs changed. But this one belief never did.
While an international handset once cost 7,000 to 10,000 takas — a small fortune for many families — Symphony brought that same experience home for just 1,500 to 2,000 takas. For the first time, a good phone did not feel like a luxury. It felt like something that truly belonged to everyone.
Symphony gave Bangladesh many of its firsts — the first taste of a QWERTY keypad, the first touch screen, the first PDA phone, and in 2012, the first affordable Android phone from a homegrown brand. Along this journey, millions of people quietly wrote their own stories with Symphony in hand. For some, it was their very first phone, holding the excitement of a new beginning. For others, it became the gentle, everyday bridge that kept a family close. And for many, it turned into a steady partner through the ups and downs of work and business. To Symphony, no customer has ever been just a number — each one carries a story worth remembering.
Sixteen years later, that story has found a beautiful new chapter: Symphony Mobile is now a family of 14 crore people.
Fourteen crore is a big number to say out loud. But behind it lives something far more meaningful — 14 crore reasons to trust, countless family memories, endless everyday conversations, and a shared piece of so many dreams.
Three people made this moment unforgettable. Rubel Hossain of Faridpur became Symphony's 13,99,99,998th customer. Moments later, Nadia Akter of Narayanganj followed as the 13,99,99,999th. And then came the moment everyone had been waiting for — Mafiza Khatun of Mymensingh stepped forward, with quiet pride, as Symphony's 14 crore-th customer.
Only a few numbers apart, yet history will remember their names side by side. Rubel, Nadia, and Mafiza now stand as the face of every one of Symphony's customers. Welcoming them is more than a formality — it is Symphony's way of saying thank you to fourteen crore people who made this possible.
Jakaria Shahid, Founder of Edison Group and Managing Director of Symphony Mobile, spoke about what this milestone truly means. He said the real strength behind this achievement is the love and trust of the people of Bangladesh, and that Symphony, alongside Edison Group, will keep walking this road together — always with customers and the promise of better technology at the heart of every step forward.
Reaching 14 crore customers is not a finish line. It is the beginning of a bigger journey. As the world moves faster, from artificial intelligence to lightning-fast connectivity, Edison Group and Symphony Mobile remain committed to bringing technology that is modern, meaningful, and within everyone's reach.
Joining the celebration as guest of honour is popular actor Tawsif Mahbub, a familiar face in the evenings of countless Bangladeshi households. His presence is fitting, because Symphony's story, at its heart, has always belonged to the same people who welcome him into their homes every week.
A brand earns true success not when people simply use it, but when they welcome it into their lives. Rubel Hossain, Nadia Akter, and Mafiza Khatun stand today for the millions across Bangladesh whose trust and affection have carried Symphony and Edison Group this far.
Fourteen crores may sound like just a number. But within it live fourteen crore stories, fourteen crore reasons to trust, and fourteen crore families who chose to believe.
Carrying that love forward, Symphony Mobile, proudly a part of Edison Group, looks ahead to what comes next — new technology, new dreams, and a promise to grow even closer to the people of Bangladesh.
Fourteen crore customers are not simply Symphony's achievement. It is a tribute to the love of a nation, and a proud milestone in the story of Edison Group. For that love, Symphony Mobile and Edison Group offer their heartfelt gratitude.
