BACCO’s New Executive Committee Takes Charge

DHAKA, November 14, 2026: The newly elected executive committee of the Bangladesh Association of Contact Center and Outsourcing (BACCO), the representative body of the country's business process outsourcing (BPO) and IT-enabled services (ITES) industry, has formally assumed office for the 2026–2028 term.

Foysal Alim has taken over as president, while Nahid Hossain has been appointed general secretary of the new committee.

The formal handover took place on November 12 at Imperial Swiss Garden in Banani, Dhaka, where outgoing president Tanvir Ibrahim handed over responsibilities to the newly elected president in the presence of members of both the outgoing and incoming executive committees.

The event reviewed the outgoing committee's activities, achievements, ongoing initiatives and future plans. Participants also emphasised institutional continuity and collective efforts to accelerate the growth of Bangladesh's BPO and ITES industry.

The other office-bearers of the new committee are Syed Sohel Reza as senior vice-president, Abdul Kader as vice-president, Sayma Shawkat as joint general secretary and Khandaker Atikur Rahman as treasurer.

The directors are Mostafa Jamal Yusuf, Ashikur Rahman, SM Mashiur Rahman, Faisal Salam, Mohammad Saiful Islam and Md Ekramul Haider.

Speaking at the handover ceremony, outgoing president Tanvir Ibrahim expressed gratitude to member companies, executive committee members, the secretariat, public and private sector organisations and industry stakeholders for their support during his tenure.

"Collective efforts and cooperation from all stakeholders have played an important role in BACCO's progress," he said, congratulating the newly elected committee and wishing the new leadership success in advancing the country's BPO and ITES industry.

Newly elected president Foysal Alim described his appointment as both an honour and a significant responsibility.

"Building on the experience and achievements of the previous leadership, we want to further unlock the potential of the country's BPO and ITES industry and work sincerely to address the interests and expectations of our member companies," he said.

He sought active cooperation from BACCO members, former and current executive committee members, relevant government and private sector organisations and other industry stakeholders.

Alim also expressed optimism that collective efforts would help make Bangladesh's BPO and ITES industry stronger, more sustainable and internationally competitive.

The ceremony also recognised members of BACCO's Election Board and Election Appeal Board for their contributions to ensuring a fair, transparent and credible election process.

Under the new leadership, key priorities are expected to include developing skilled human resources, creating employment opportunities, strengthening Bangladesh's position in international markets and building a more supportive business environment for member companies.

Industry stakeholders believe that improving sectoral capacity, ensuring policy support and expanding international connections will be crucial to capitalising on Bangladesh's growing opportunities in the global outsourcing market.